Certification Overview
Professional certification validating expertise in designing, developing, and deploying conversational AI applications using Oracle Digital Assistant.
Key Competencies
Conversational Design
- Dialog flow architecture
- Conversation management
- User experience patterns
- Context handling
Natural Language Understanding
- Intent recognition
- Entity extraction
- Training utterances
- Confidence scoring
Development
- Custom component development
- REST API integration
- Backend service connections
- Event handlers
Multi-Channel Integration
- Web chat integration
- Mobile app channels
- Messaging platforms (Slack, Teams)
- Voice channels
Analytics & Optimization
- Conversation insights
- User engagement metrics
- Intent analysis
- Performance tuning